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Deposit Checks in a Snap

Posted on October 19, 2015 Your Money, UHCU Happenings 16 comments

Need to deposit a check? Now, all you have to do is point and click.

United Heritage Credit Union is proud to offer Mobile Check Deposit – a safe, secure and easy-to-use feature that gives members a convenient way to deposit checks without going to a branch. When members are enrolled in Mobile Check Deposit, they can deposit a check remotely by snapping a picture of the check in the UHCU Mobile App on their smartphone. Best of all, checks post in real-time.

Getting started is easy. Use your computer to sign in to your Online Banking account and select Mobile Deposit Enrollment. Review the Remote Deposit Services Disclosures and Agreement, click the check box and select Accept. Once enrolled, sign in to the UHCU Mobile App on your smartphone, select Deposit Check from the Menu and follow the instructions.

Be sure to check out our Mobile Check Deposit Guide for helpful information and step-by-step instructions. Download the UHCU Mobile App today!

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16 comments

UHCU

Posted on: February 22, 2019

Hi Mike,

Thank you for your interest in banking with United Heritage Credit Union. Eligible accounts must go through a qualification period prior to utilizing the Remote Deposit feature. All checks deposited via mobile deposit go through a standard review process and the deposit will reflect in your account no later than the following business day. Please do not hesitate to contact us with additional questions regarding our products and services. We look forward to having the opportunity to serve your banking needs.

Sincerely,
UHCU

Mike

Posted on: February 20, 2019

My wife and I currently bank with another institution, when doing online check deposit we have access to those fund immediately; any deposit after 9:00 those funds are deposited the next day. Does UHCU work the same? We are looking for a local bank.

UHCU

Posted on: April 23, 2018

Hi Stephen,

Funds are posted to accounts in real-time during regular business hours. However, funds may not be immediately available, as check holds can apply. If immediate access is needed, you may contact our Telephone Service Center at 512.435.4545, 903.597.7484 or 800.531.2328, or contact your local branch for immediate review.

Sincerely,
UHCU

Stephen Scott

Posted on: April 23, 2018

i just need what is the cutoff time for mobile check deposit and when my funds available in my checking account...

UHCU

Posted on: December 20, 2017

Hi Stephanie,

Thank you for contacting United Heritage Credit Union. A variety of factors can trigger a hold on a check. Doubt of collectability, new account relationship, suspected fraudulent item and no recourse are the most common.

If you have any other questions, please don’t hesitate to give us a call at 512.435.4545, 903.597.7484 or 800.531.2328.

Sincerely,
UHCU

Stephanie

Posted on: December 20, 2017

What would cause a deposited check to have a hold? Is there a certain amount that triggers the hold or type of check (personal vs. cashiers)? Thanks

UHCU

Posted on: September 18, 2017

Hi Aaron,

Thank you for contacting United Heritage. The standard daily dollar limit for mobile check deposit is automatically set to $2,500 but can be increased based on the account holder’s behavior and business needs. If you have any questions or would like to be reviewed for a new limit, please call 512.435.4545, 903.597.7484 or 800.531.2328.

Sincerely,
UHCU

Aaron Taylor

Posted on: September 17, 2017

What is the limits of mobile check Deposit? I tried to submit a check and it said I hit a limit??

United Heritage Credit Union

Posted on: February 21, 2017

Hi Melanie,

Thank you for contacting United Heritage Credit Union. Please visit our Mobile Check Deposit webpage at www.uhcu.org/mobiledeposit for helpful information on enrolling in Mobile Check Deposit and a step-by-step Mobile Check Deposit Enrollment guide. If you have any questions or need further assistance, please call 512.435.4545, 903.597.7484 or 800.531.2328.

Sincerely,
UHCU

melanie leigh

Posted on: February 20, 2017

Hello, I cannot find the place Im suppose to go to in order to deposite checks over my app. I canot complete the mobile deposite enrollment. It is suppose to be under the transaction ta, but it not there i need help in this regard asap

UHCU

Posted on: January 23, 2017

Hi Chelsea,

Thank you for contacting United Heritage Credit Union. Checks that are placed on hold may be released for immediate access during regular business hours and are reviewed on a case-by-case basis. If you need immediate access, you may contact our Telephone Service Center at 512.435.4545, 903.597.7484 or 800.531.2328 during regular business hours, or contact your local branch for immediate review during regular business hours.

Sincerely,
UHCU

Chelsea U

Posted on: January 21, 2017

Hello, so is that number a 24/7 number? The one that we can call for immediate release of our funds when we snap a check?

UHCU

Posted on: January 17, 2017

Hi Jose,

Funds are posted to accounts in real-time. However, funds may not be immediately available, as check holds can apply. If immediate access is needed, you may contact our Telephone Service Center at 512.435.4545, 903.597.7484 or 800.531.2328, or contact your local branch for immediate review.

Sincerely,
UHCU

jose

Posted on: January 16, 2017

How quickly are funds available?

UHCU

Posted on: September 06, 2016

Hi Alex,

We would be happy to assist you. Please send an email to dbe@uhcu.org that includes the best phone number at which to reach you and the best time to contact you, and we’ll have a UHCU representative reach out.

Sincerely,
UHCU

Alex Reavis

Posted on: September 03, 2016

The only options under my transaction page are Transfer and Activity Center. I would like to fix this ASAP as I already had to wait several months to use this feature.

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