Branch Appointments

Certain banking services, such as safe deposit box entry, are available by appointment at all branch locations. Appointments may be requested by filling out the form online by clicking the button below or by calling our Member Service Center using the numbers listed above. Considerations will be made on a case-by-case basis.

ATM Network

We understand that easy access to your accounts is important when it comes to selecting your financial partner. In order to better serve you, we have joined several ATM networks, providing our members access to hundreds of free ATMs throughout the Greater Texas area.

Surcharge Free ATMs via the Alliance of Austin Credit Unions

In the spirit of financial cooperatives, participating Austin-area credit unions have joined forces to provide members with a free network of ATMs. All members of participating credit unions have the added convenience of using any ATM within the network free of charge. For free access to your money, visit any ATM location listed on the Alliance of Austin Credit Unions website using the button below.

Surcharge Free ATMs via CO-OP

As an added benefit to our members, surcharge free ATMs are also available through our membership with CO-OP. For additional free access to your money, visit any ATM location listed on the CO-OP website using the button below.


Free ATMs are available at United Heritage branch locations as well as:
  • Texas National Guard Camp Mabry Base (Once granted access to Camp Mabry)
  • Trinity Mother Frances Hospital, Tyler
  • Altra Federal Credit Union, Tyler

Holiday Closures

United Heritage Credit Union branch locations are closed for the following holidays:

  • New Year's Day
  • MLK Jr. Day
  • Presidents Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day