How does United Heritage protect my account against fraudulent VISA debit card transactions?
United Heritage uses Falcon Fraud Manager to better protect our members. With the Falcon Fraud detection system, you receive continual monitoring of your card activity to help identify and prevent fraudulent transactions on your account. If Falcon Fraud Manager believes there are suspect transactions occurring on a member’s account, Falcon will contact the cardholder directly. A Falcon representative will call to verify transactions on a United Heritage debit card.
24/7 monitoring allows for rapid cardholder contact to verify suspicious activity and temporarily block card transactions if you cannot be reached. If you have any questions about a call you receive, contact the United Heritage Credit Union card services department at 512.435.4545