• CDs

    CDs Tiered interest paid quarterly; terms from three to 60 months.

  • IRAs

    Variable-Rate IRA Call the shots with this flexible option.

    Fixed-Rate IRA Deposit a fixed amount while earning higher returns.

  • Financial Advisor

    LPL Financial Our partnership with LPL Financial will put you on the right track with investment services, insurance products and information access.

    • Added Benefits

      Glossary of Financial Terms Financial literacy starts with understanding financial terms.

      Calculators Use our auto and mortgage calculators to estimate the loan terms that best fit your budget.

Information Center

Answers to our members’ most common questions.

Information Center

We understand there can be a lot of questions when it comes to finding the best way to manage your money. In order to provide you with as much useful and easy-to-find information as possible, we’ve compiled a list of frequently asked questions that cover a wide range of topics from banking basics to fraud protection to loan options.

If you still can’t find the answers you’re looking for, please feel free to contact us and we’ll work to find the information you need.

 

How does United Heritage protect my account against fraudulent VISA debit card transactions?
United Heritage uses Falcon Fraud Manager to better protect our members. With the Falcon Fraud detection system, you receive continual monitoring of your card activity to help identify and prevent fraudulent transactions on your account. If Falcon Fraud Manager believes there are suspect transactions occurring on a member’s account, Falcon will contact the cardholder directly. A Falcon representative will call to verify transactions on a United Heritage debit card.
24/7 monitoring allows for rapid cardholder contact to verify suspicious activity and temporarily block card transactions if you cannot be reached. If you have any questions about a call you receive, contact the United Heritage Credit Union card services department at 512.435.4545, 903.597.7484 or 800.531.2328.
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