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Member Notifications

International Wire Discontinuation Information

Effective October 19, 2013, United Heritage Credit Union will no longer provide wire transfer services (remittances) to locations outside the United States.

United Heritage Credit Union’s decision to discontinue outgoing international wire services is resultant from a new consumer protection regulation. United Heritage Credit Union will be able to service your international wire transfer needs until October 19, 2013 and we recommend that you use this time to research alternative means to send funds to foreign locations. Companies providing international wire services include Western Union® Consumer and Western Union® Business Solutions Online FX. Please visit for more details. Please review their information to determine what best suits your international wire needs.

If you have any questions, please stop by a United Heritage branch or call our Telephone Service Center at 512.435.4545, 903.597.7484 or 800.531.2328 during normal business hours.

Scam Alert

As your financial institution, one of United Heritage Credit Union's primary objectives is to protect you from financial fraud. We want to alert our members of a new phone scam that offers individuals financial assistance due to the government shutdown. The details are as follows:

  • Scammers offer financial assistance due to the government shutdown.
  • Scammers claim assistance is available to all military and government employees, or those who have a government-backed loan.
  • Scammers ask individuals to pay a $200 processing fee in order to receive $8,000 in government assistance
  • Scammers allege funds will be deposited to an individual's account using the individual's debit card number and that these funds do not need to be paid back.

To protect yourself from this scam and future fraud, please refrain from disclosing any personal information (account number, debit card number, credit card number or social security number) over the phone. As a reminder, United Heritage Credit Union will never call or email you asking for your account number, debit card number, credit card number or social security number.

If you would like additional information on how to protect yourself from fraud, please visit our Fraud Protection center.

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