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COVID-19 Scams

As many may have already experienced, fraudsters are using the current COVID-19 coronavirus situation to prey on unsuspecting and vulnerable victims to extract personal data and even money from bank accounts. At United Heritage Credit Union, we are working hard to combat these attacks and want to prepare our members as much as possible to be on the look out for anything suspicious.

In general, please be wary of any phone calls or emails you receive from people claiming to be a credit card company, government official, bank/credit union employee or anyone else who immediately starts asking you about personal information. This could include things like:
  • Your address or past addresses
  • Social Security Number
  • Credit card numbers
  • Bank account numbers
  • Phone numbers
  • Secure Access Codes
  • And more
The same caution should be taken when dealing with email as well. Please do not click on links in emails from people you not know. Even if it is someone you know, it is better to check with them directly before clicking links or interacting via email. Scammers could be impersonating a friend or family member.

COVID-19 Specific Fraud Alerts

Stimulus Checks for COVID-19 Scam
If you follow the news, you may have heard remarks from the federal government about sending Stimulus Checks directly to people and families to alleviate the burden caused by the COVID-19 coronavirus situation. Unfortunately, fraudsters are pouncing on this as an opportunity to collect personal data and even funds from unknowing victims. We want to remind our members to stay vigilant and not give any personal or account data to anyone who contacts you directly.

Specifically for this COVID-19 scam, fraudsters are calling and emailing victims posing as the government and requesting personal information in order to disburse these promised federal funds. Please remember the following:
  • The government will not ask you to pay anything up front to get this money. No fees. No charges. 
  • The government will not call to ask for your Social Security Number, bank account, or credit card number. 
COVID-19 Treatments Scam
The FTC has warned that fraudsters are claiming to have products that treat or prevent COVID-19 coronavirus for a hefty price. There currently are no vaccines, pills, potions, lotions, lozenges or other prescription or over-the-counter products available to treat or cure Coronavirus disease 2019 (COVID-19) — online or in stores.

The FTC is providing continuous updates on these and other scams and how to prepare yourself on their website. It's a good idea to check back often for the most current information.

We encourage you to pay close attention to the news for updates, especially reports directly from city, state and White House officials. We wish we could provide details about every type of scam or possible fraud, but unfortunately they are fast moving and ever-changing. Please be vigilant and protect your information. If you suspect fraudulent activity on your account, please contact our Member Service Center.

For more information on the COVID-19 situation as it relates to United Heritage Credit Union, visit our COVID-19 Information page.