COVID-19 Information

You Can Depend on Us

We understand that this time is challenging and creates additional stress for you and your families. We are here for you and still committed to serving you and your financial well-being. Although additional measures must be taken, we will continue to assist you in every way possible. Thank you for your understanding, patience and cooperation.

This situation continues to evolve quickly and we will be monitoring it closely. We will update this page with all related information as it becomes available.

Branch Lobbies

All UHCU branch lobbies are temporarily closed until further notice. This is to limit face-to-face interactions between members and employees.

Drive-Thru Lane Hours Expanded

All Drive-Thru Lanes Now Open

Drive-thru lanes at all of our locations are now open for transactions and we've also expanded the hours of operation. Please visit each individual branch page via the links below for specific hours of operation.

We're happy to help members in our drive-thru lanes.

See All Locations

Member Service Center

Our Member Service Center is open Monday-Friday, 8:00 AM - 5:00 PM. Please note that we will do our best to help members as quickly as possible, but may experience higher call volume and wait times right now.

512.435.4545 (Austin) | 903.597.7484 (Tyler) | 800.531.2328 (Toll-Free)

More Contact Options

Branch Appointments

Certain lobby-only banking services, such as safe deposit box entry, are available by appointment only. Appointments may be requested by filling out the form online by clicking the button below or by calling our Member Service Center using the numbers listed above. Considerations will be made on a case-by-case basis.

Request an Appointment

Remote Banking Options

During this time, we encourage you to utilize our remote banking services to perform normal account transactions.

Explore Online & Mobile Banking

Online & Mobile Banking Features

Easily view your accounts
Schedule bill payments
Deposit checks*
Transfer funds between accounts
Make loan payments
And more

Financial Assistance Options for Our Members

Click an option below for more information.

Paycheck Protection Program Loans

Learn more about the Paycheck Protection Program Loans available for small businesses and submit an application.

Loan Assistance

Find out more about our COVID-19 Loan Assistance program and how to get started.

Stimulus Payments

Important information regarding the CARES Act Stimulus Payments and what to expect.

Auto Loans

Looking for a new or used car loan, or want to refinance your existing loan for lower payments? UHCU auto loans have low rates and flexible repayment options.

Apply Now Learn More

Home Loans

United Heritage is your new address for low mortgage rates in Austin & Tyler, Texas. Let us help you find the perfect home loan. Apply online today!