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Based on recommendations from the CDC and local health officials, all UHCU branch lobbies are temporarily closed until further notice. At this time, we are continuing to offer our banking services through our drive-thru lanes at select locations, ATMs, Online Banking and the UHCU Mobile App.

For information regarding services via branch appointments as well as full details about specific locations, please visit our COVID-19 Information page.

Member Service Center

Whether you would like to talk to us directly or manage your account online, we are here to help! 

P.O. Box 1648
Austin, Texas 78767

Monday–Friday: 8:00 AM to 5:00 PM

Austin/Central Texas: 512.435.4545
Tyler: 903.597.7484
Toll-Free: 800.531.2328
Fax: 512.445.6824

Report lost or stolen debit and credit cards after hours:

Debit Cards: Please call 888.241.2510; if you are out of the country, call 909.941.1398.

Credit Cards: For consumer cards, please call 800.558.3424; for business cards, please call 866.552.8855.

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Loan Contact Center

Main: 512.435.4444

Loan Servicing - Questions on Existing Loans:
Monday–Friday: 8:00 AM to 5:00 PM

Loan Sales - Submit an Application or Check the Status of an Application:
Monday–Friday: 8:00 AM to 6:00 PM
Saturday: 9:00 AM - 3:00 PM

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