Community Involvement

2019 Observer Volume III

Read our latest Observer for current news, promotions and more.

2020 Observer Volume I

Read our latest Observer for current news, promotions and more.

2020 Observer Volume II

Read our latest Observer for current news, promotions and more.

2020 Observer Volume III

Read our latest Observer for current news, promotions and more.

2021 Observer Volume II

Read our latest observer for current news, promotions and more.

2021 Observer Volume III

Read our latest observer for current news, promotions and more.

2022 Observer Volume I

Read our latest observer for current news, promotions and more.

Internet Explorer Browser Support Ending

Microsoft announced earlier this year that they plan to end support for most versions of Internet Explorer (IE) in January 2020. Prior to this, support for IE 10 and older ended 1.12.16. What does this mean for UHCU members? Read the full post for details and information to prepare for the updates.

2022 Observer Volume II

Read our latest Observer for current news, promotions and more.

2022 Observer Volume III

The 2022 Observer Volume III examines maximizing your home's equity, the 2022 UHCF Scholarship and Auto Raffle winners, credit union updates and more! 

2023 Donation Drive

We are excited to announce that UHCU is hosting a Donation Drive to benefit Heroes Night Out, a non-profit organization that is dedicated to providing resources and services to local Veterans, Service Members, and their families. We are accepting monetary donations through Venmo to help provide gifts and essentials for those families in need this holiday season. 100% of proceeds will be paid directly to Heroes Night Out.

2023 Observer Volume II

Read our latest Observer for current news, promotions and more.

2023 School Supply Drive

United Heritage Credit Union (UHCU) recently donated a variety of school supplies, including backpacks, binders, markers, and folders, to two charitable organizations in Central and East Texas: SAFE and PATH. The donation of 2,500 items marked the success of UHCU's 2023 School Supply Drive.

2023 School Supply Drive!

Back-to-school is just around the corner, and that means it's time to start thinking about school supplies. But for many families, the cost of school supplies can be a financial burden. That's why United Heritage Credit Union is hosting a School Supply Drive.

From July 24 to August 5, UHCU will be collecting backpacks and school supplies at all branch locations. We are accepting a variety of items, including backpacks, binders, pencils, notebooks, and more.

2023 Observer Volume I

Read our latest Observer for current news, promotions and more.

2023 Diaper Drive Benefiting PATH!

We are excited to announce that for the month of April, United Heritage will be supporting PATH as its Diaper Drive sponsor of the month! The United Heritage Charity Foundation has been working with PATH, a local Tyler, Texas non-profit organization, as its donation partner. PATH’s annual event helps to empower East Texas citizens and gives them the resources they and their babies need. To learn more about this partnership and other ways United Heritage Charity Foundation, the giving arm of the Credit Union, has given to PATH, visit www.uhcf.org.

2024 Central Texas Food Bank Donation Drive

This holiday season, let's come together to spread warmth, joy, and generosity. United Heritage Credit Union is thrilled to host a donation drive with the Central Texas Food Bank under the heartfelt theme of "People Helping People"
 

2024 Holiday Toy Drive

United Heritage Credit Union has teamed up with the United Heritage Charity Foundation to host a Holiday Toy Drive from Tuesday, November 12, 2024 to Friday, November 29, 2024 benefiting the Williansom County Children's Advocacy Center and Toys for Tots in Tyler, TX.
 

2024 Observer Volume III

Click here to read our latest Observer newsletter. This volume includes articles on the following topics:

• Financial Report
• Refer a Friend 
• 2024 Donation Partners
• and more!

2024 School Supply Drive!

The new school year is fast approaching, and for many families, affording school supplies can be a challenge. United Heritage Credit Union is here to help! We're hosting a School Supply Drive, benefitting Williamson County children's Advocacy Center, to ensure every child in our community has the tools they need to succeed.

From July 23 to August 2, UHCU will be collecting backpacks and school supplies at all branch locations. We are accepting a variety of items, including backpacks, binders, pencils, notebooks, and more.

2023 Teacher Wishlist Giveaway

United Heritage Credit Union and its Charity Foundation directly supported local teachers within Texas to ease the burden of costs teachers pay out of their own pockets. Focusing on education is critical, and that is why United Heritage hosted a Teacher Wishlist Giveaway. Through the giveaway, 80 Texas teachers received up to $250 in items from their wishlist. That is a total of $20,000 worth of free school supplies given to teachers in local school districts.

2024 Observer Volume I

Click the image below to read our latest Observer newsletter. This volume includes articles on the following topics:

• UHCF Scholarship Entry Information
• 2024 Board Nominations
• Your Banking, Your Way
• and more!

2024 United Heritage Charity Foundation Presents $10,000 in Scholarship Funds

2024 United Heritage Charity Foundation Presents $10,000 in Scholarship Funds

2025 Diaper Drive Benefitting PATH

We are excited to announce that for the month of April, United Heritage will be supporting PATH as its Diaper Drive sponsor of the month! The United Heritage Charity Foundation has been working with PATH, a local Tyler, Texas non-profit organization, as its donation partner. PATH's annual event helps to empower East Texas Citizens and gives them the resources they and their babies need. To learn more about this partnership and other ways United Heritage Charity Foundation, the giving arm of the Credit Union, has given to PATH, visit www.uhcf.org

2025 Observer Volume I

Click here to read our latest Observer newsletter. This volume includes articles on the following topics: Homebuyer Savings Account, debt consolidation, UHCF scholarship updates, Board of Director elections and more!

Bring Joy To A Family Impacted By Abuse

If you want to make a difference by bringing joy to a child who has faced trauma or offering support to a parent in need, we invite you to get involved with Williamson County Children's Advocacy Center's 2024 Holiday Market by shopping their Amazon Wish Lists.

Free Up Funds with Skip-A-Pay

With our Skip-A-Pay program, you can temporarily pause your loan payment, giving yourself and your budget a much needed break. Click here to learn more about this program. 

Georgetown Branch Closing for Renovations

The Georgetown branch is being renovated soon. We’re excited to make updates to the interior of this branch in order to improve our members’ experience.
Schedule of Closures for Renovations
October 12 - 14 : Full branch closed (lobby + drive-thru). ATM will still be available.
October 15 - 18 : Branch lobby closed. Drive-thru and ATM will be available.

Get Assistance Navigating Your Medicare Benefits with UHCU

United Heritage Credit Union strives to provide you with the services and products that will enhance your financial position and create a successful future. Read more to learn how we are helping members navigate Medicare benefits.
 

Happy Mother's Day

In honor of Mother's Day, we sat down with a few UHCU employees to talk about their moms and about being a mom. Happy Mother's Day!

Lakeway Branch Celebrates 10th Anniversary

United Heritage Credit Union’s Lakeway branch, located at 3317 S RR 620 in Austin, is celebrating its 10^th anniversary with 10 Acts of Kindness! Acts of Kindness include a member lunch on the Lakeway branch and free cookies. Find out more in this blog post.

Lakeway Branch Closing for Renovations

The Lakeway branch is being renovated soon.

We’re excited to make updates to the interior of this branch in order to improve our members’ experience.
Schedule of Closures for Renovations

• July 29 - 31: Full branch closed (lobby + drive-thru). ATM will still be available

• August 1 - 4: Branch lobby closed. Drive-thru and ATM will be available.

Lakeway Branch's 10 Acts of Kindness

United Heritage Credit Union’s Lakeway branch recently celebrated its 10th anniversary with 10 Acts of Kindness. As a way to say thank you to members and the surrounding community, the Lakeway branch participated in Five Acts of Kindness directed toward UHCU members and another Five Acts of Kindness directed at the local community. Take a look to see what they did.

Notice of Discontinuation: UHCU Finance Manager

The UHCU Finance Manager service in Online Banking will be discontinued on Thursday, March 31, 2022.

Please read more for guided instructions on exporting your account activity..

Notice of Discontinuation: UHCU Shared Branching

UHCU is discontinuing participation in the Co-Op Shared Branching network as of Monday, January 23, 2023. If you use Shared Branching to access your UHCU account read more for alternate options.

Our Kyle Branch Drive-Thru Services are Changing

We're making some changes at the Kyle Branch (5029 Kyle Center Dr.) to better serve you! Starting Monday, June 2, the drive-thru services will no longer be available. The two drive-up ATMs at this location will remain fully accessible 24/7, offering a wide range of convenient services and enhanced features to make banking easier than ever.

Our Southwest Branch Drive-Thru Services are Changing

We're making some changes at the Southwest Branch (5011 W. Slaughter Ln.) to better serve you! Starting Monday, May 19, the drive-thru services will no longer be available. The two drive-up ATMs at this location will remain fully accessible 24/7, offering a wide range of convenient services and enhanced features to make banking easier than ever.

Our Southwest Branch is Updating Operating Hours

Effective Saturday, November 23, 2024, our Southwest branch will be closed on Saturdays. Our lobby will remain open and our drive-up ATMs with expanded features will be available.

Lobby
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM

Drive-Thru
Monday – Friday: 8:30 AM – 6:00 PM
[NEW!] Saturday: Closed (ATMs available!)

Our Tyler Branch Drive-Thru Services are Changing

We're making some changes at the Tyler Branch to better serve you! Starting Monday, February 24, the drive-thru services are transitioning to our new innovative ATMs. The two drive-up ATMs at this location will remain fully accessible 24/7, offering a wide range of convenient services and enhanced features to make banking easier than ever.

Our Tyler Branch is Updating Operating Hours

Effective Saturday, September 23, 2023, our Tyler branch will have updated hours of operation on Saturdays to better serve our members.

Lobby
Monday – Friday: 9:00 AM – 5:00 PM
[NEW!] Saturday: 9:00 AM – 2:00 PM

Drive-Thru
Monday – Friday: 7:30 AM – 6:30 PM
[NEW!] Saturday: Closed (ATMs available!)

PO Box Update

Please note that our PO Box address has changed to: PO Box 202020; Austin, Texas 78720. Please update your records for any future mailings.

Reminder: Suspicious SMS Texts

UHCU has received multiple reports of members receiving a suspicious SMS text message requesting action by the member. We will never request this information from our members, including the last four digits of your card number, your PIN, and CVV security code on your card.

River Place Branch Closing for Renovations

The River Place branch is being renovated soon.

We’re excited to make updates to the interior of this branch in order to improve our members’ experience.
Schedule of Closures for Renovations

• September 9 - 11: Full branch closed (lobby + drive-thru). ATM will still be available

• September 12 - 16: Branch lobby closed. Drive-thru and ATM will be available.

Round Rock Branch Closing for Renovations

The Round Rock branch is being renovated soon.
We’re excited to make updates to the interior of this branch in order to improve our members’ experience.

Schedule of Closures for Renovations

• June 16 - 19: Full branch closed (lobby + drive-thru). ATM will still be available

• June 20 - 23: Branch lobby closed. Drive-thru and ATM will be available.

Slaughter Branch Celebrates 10th Anniversary

United Heritage Credit Union’s Slaughter branch, located at 5011 W Slaughter Ln. in Austin, is celebrating its 10th anniversary with a fun, free event on Friday, September 21, 2018 from 3:00 PM to 6:00 PM!

Supporting the Financial Well-Being of Our Communities

United Heritage is your foundation of economic well-being. While there is a lot of talk of being here for you, we mean it. We are expanding our services and offerings while others are scaling back.

Team United Heritage: 2013 Year in Review

Every month of the year you can catch a member of Team United Heritage in an act of kindness. These are Credit Union employees who voluntarily give of their time, participate in fundraising events and give to donation drives. They truly want to make a difference in the lives of others.

UHCU Announces Partnership with Austin Pets Alive! to Donate $300 for Every Home Financed

United Heritage Credit Union Announces Partnership with Austin Pets Alive! to Donate $300 for Every Home Financed

UHCU Coloring Book

We're happy to share our UHCU Coloring Book with everyone! Feel free to print the pages of Beaker and his friends for fun coloring time at home.

UHCU Employees Raise Funds for Dell Children's

United Heritage Credit Union staff members recently raised $460 for Dell Children’s Regional Heart Program by donating $5 each to the charitable organization.

UHCU Has New ATMs

We're excited to have installed new ATMs at all of our branch locations! These new ATMs offer a variety of features that will make it easier and more convenient for you to complete your banking needs. Our ATMs are available 24 hours a day, 7 days a week, so you can access your money whenever you need it.

UHCU Mobile App Android Update: Mobile Deposit Photos

As we continue to evolve our digital services, we wanted to make our Android users aware of an update coming soon to the UHCU Mobile App. This update is specific to the Mobile Deposit feature within the app and how users will take photos of their checks going forward.

UHCU Named to Financial Brand's Power 100

United Heritage is now ranked among the top credit unions in the world (#88) on social media after being named to The Financial Brand's Power 100 list of credit unions.

UHCU Partners with Central Texas Food Bank to Combat Food Insecurity in Texas

United Heritage Credit Union (UHCU) is proud to share the success of its partnership with Central Texas Food Bank, which raised funds and provided meals for families facing food insecurity in Texas.

UHCU Sponsoring the 2024 Red Poppy Festival in Georgetown, TX

United Heritage Credit Union will be sponsoring the 2024 Red Poppy Festival in Georgetown, Texas from April 26 to April 28! Join us at the United Heritage booth for a chance to win fun prizes, grab some cool UHCU branded items, and take photes with friends and family.

UHCU.ORG Ranked as Top Responsive Banking Website

Recently the UHCU.ORG website was ranked 7 in The Financial Brand's list of 25 Inspirational & Responsive Banking Website Designs. Responsive websites are those that adjust to the size of the device you're using. For instance, if you're viewing a responsive website on your smartphone, it's been designed so all the information displays correctly on your device's smaller screen. You can watch a responsive website scale and morph in real time on a desktop computer by simply changing the size of your browser window.

United Heritage Charity Foundation Contributes to New Playground in Tyler!

The United Heritage Charity Foundation is proud to announce its contribution of $20,000 towards the construction of a new playground for PATH’s backyard. This exciting project will provide a safe and fun space for children in the Tyler community to play and explore.

United Heritage Charity Foundation Donates $20,000 to Local Military and Their Families for the Holidays

United Heritage Credit Union and its Charity Foundation have partnered with Heroes Night Out, a local non-profit dedicated to supporting active military, veterans, and their families. United Heritage donated $12,000 toward Heroes Night Out's Christmas initiative by purchasing wish list items and gift cards for military families. Through the Charity Foundation's partnership with Heroes Night Out, the group gave an additional donation of $8,000 to go towards a women's event being planned for 2024, totaling $20,000 altogether.

United Heritage Charity Foundation Presents Annual $5,000 Scholarship

The United Heritage H. Ralph Wilburn Memorial Scholarship Committee presented a $5,000 scholarship to Amanda Farrar on June 25 at the Dell Diamond in Round Rock, Texas. 

United Heritage Community Scholarships Awarded

The United Heritage Community Scholarship Committee presented two $5,000 scholarships to Eliza Cain and Zachary Ray at the 2016 Member Appreciation events. 

United Heritage Credit Union Accepting Donations for Blue Santa

United Heritage Credit Union is holding a toy drive from Monday, November 16 to Friday, December 11 to benefit the Austin Police Operation Blue Santa program. With the help of Austin residents, the program provides toys and food to more than 5,000 families in need during the holiday season.

United Heritage Credit Union Celebrates 60th Anniversary!

Austin-based United Heritage Credit Union is celebrating 60 years of providing members with superior financial services.

United Heritage Credit Union Donates $10,000 to Safe in Austin Rescue Ranch

United Heritage Credit Union proudly announces a $10,000 donation to Safe in Austin Rescue Ranch through its Charity Foundation.

United Heritage Credit Union Donates $20,000 to Austin Pets Alive!

United Heritage Credit Union is proud to announce a $20,000 donation to Austin Pets Alive! through its Charity Foundation. This significant contribution highlights the Foundation's ongoing commitment to animal welfare and its dedication to supporting organizations that save lives and provide care for pets in need.

United Heritage Credit Union Donates $20,000 to BookSpring

United Heritage Credit Union is proud to announce a $20,000 donation to BookSpring through its Charity Foundation. This contribution demonstrates the Foundation's unwavering dedication to fostering education and literacy, which are essential to empowering individuals and strengthening communities.

United Heritage Credit Union Donates Additional $15,000 to Austin Pets Alive!

United Heritage Credit Union is proud to announce an additional $15,000 donation to Austin Pets Alive! (APA) supporting their lifesaving animal welfare efforts. This donation was made possible through UHCU's Buy a House, Get a Puppy campaign in which UHCU pledged to give $300 to APA for every funded mortgage during the campaign timeframe.

United Heritage Credit Union Donates Over 2,000 Supplies to Local Children in Need

Through the generous contributions of our members and employees, we collected and donated over 2,000 school supplies to help local children in need prepare for the upcoming school year. Click to read more.

United Heritage Credit Union Names New President and CEO

AUSTIN, Texas (February 1, 2023) – The United Heritage Credit Union Board of Directors is pleased to announce the appointment of Michael Ver Schuur as the new President and Chief Executive Officer (CEO) of UHCU. Ver Schuur has been a vital part of the Credit Union for over 33 years, and brings a wealth of knowledge and experience to the role.

United Heritage Credit Union Saddles Up as Presenting Sponsor for Rodeo Austin's Cowboy Breakfast

AUSTIN, Texas (February 27, 2024) – United Heritage Credit Union, a leading Texas financial institution committed to serving the community, is proud to announce its sponsorship as the Presenting Sponsor for Rodeo Austin's Cowboy Breakfast on March 1, 2024. This iconic event marks the official kickoff to the city's beloved Rodeo festivities, bringing together community members, business leaders, and rodeo enthusiasts for a morning of Western-style fun.

United Heritage Credit Union Sponsors Honor Flight Austin

United Heritage Credit Union and its United Heritage Charity Foundation are directly supporting local military veterans in the Austin area. On October 27, a group of volunteers, guardians, and military service members took a 'Trip of a Lifetime' to Washington, D.C. to see the military memorials dedicated to their service and sacrifice.

United Heritage Named a Top Workplace

United Heritage Credit Union is thrilled to announce we've been named one of the Austin American-Statesman Top Workplaces for 2015! This marks the sixth consecutive year UHCU has made the list.

United Heritage Raises $3,450 for Holiday Toy Drive

With the help of members and staff, United Heritage Credit Union collected more than $3,450 worth of toys for the Austin Police Operation Blue Santa program this holiday season.

Upgrade to an EMV Chip Debit Card Today!

EMV Chip Debit Cards are available for United Heritage Credit Union members! Call or stop by any full-service UHCU branch to upgrade your card today.

What are QR Codes and How Do I Use Them?

For those who aren’t familiar with them, QR codes are a sophisticated form of a bar code that can be scanned using the camera app on most smart phones. QR actually stands for “Quick Response.” Throughout the last year, we have started to see businesses using QR codes more frequently. Read this article to learn more about QR codes, how to use them and how UHCU plans to use them.

Your Funds are Safe

We wanted to remind our members that the safest place for your funds right now is in the financial institution systems. UHCU will continue to provide members with access to their funds directly or electronically. UHCU also continues to remain available to our members through our drive-thru lanes, as well as appointment only in several of our lobbies.

Online/Mobile Banking Got a Redesign

Your Online and Mobile Banking Homepage Has a New Look as of February 27, 2024! Click here to learn more.