Branch Appointments

Certain banking services, such as safe deposit box entry, are available by appointment at all branch locations. Appointments may be requested by filling out the form online by clicking the button below or by calling our Member Service Center using the numbers listed above. Considerations will be made on a case-by-case basis.

ATM Network

We understand that easy access to your accounts is important when it comes to selecting your financial partner. In order to better serve you, we have joined several ATM networks, providing our members access to hundreds of free ATMs throughout the Greater Texas area as well as thousands of surcharge-free ATMs nationwide.

Alliance of Austin Credit Unions

In the spirit of financial cooperatives, participating Austin-area credit unions have joined forces to provide members with a free network of ATMs. All members of participating credit unions now have the added convenience of using any ATM within the network free of charge. For free access to your money, visit any ATM location listed on the Alliance of Austin Credit Unions website.


Free ATMs are available at United Heritage branch locations as well as:
  • North Austin Medical Center, Austin
  • Texas National Guard Camp Mabry Base (Once granted access to Camp Mabry)
  • Trinity Mother Frances Hospital, Tyler
  • Altra Federal Credit Union, Tyler

CO-OP Shared Branches

More than just offering you access to a wide network of ATMs, we go a step farther by providing you access to your accounts through other credit unions, called Shared Branches. To find a Shared Branch or ATM, visit co-opsharedbranch.org, download the app, or call 888.748.3266.

Anywhere you see the CO-OP Shared Branch logo you can conduct a range of transactions, such as:

  • Deposits
  • Withdrawals
  • Loan payments
  • Transfers between accounts
  • Purchase money orders, travelers checks and official checks*
  • And more
 
*May not be available at all outlets and locations.
 

What to bring to a Shared Branch:

  • Your account number
  • Valid government or state-issued photo identification

Holiday Closures

United Heritage Credit Union branch locations are closed for the following holidays:

  • New Year's Day
  • MLK Jr. Day
  • Presidents Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day