The Georgetown branch lobby is temporarily closed to complete renovations. The drive-thru  and ATM at this location are fully accessible. More information

Privacy Policy Disclosure

Facts What Does United Heritage Credit Union Do With Your Personal Information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons United Heritage Credit Union chooses to share; and whether you can limit this sharing.


Reasons We Can Share Your Personal Information Does United Heritage Credit Union Share? Can You Limit This Sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations or report to credit bureaus Yes No
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations or report to credit bureaus Yes Yes
For joint marketing with other financial companies Yes Yes
For our affiliates’everyday business purposes — information about your transactions and experiences Yes Yes
For our affiliates’everyday business purposes — information about your credit worthiness No We don't share
For nonaffiliates to market to you Yes Yes
 
Who We Are?  
Who is providing this notice? United Heritage Credit Union; UHCU Financial Services, LLC; UHCU Insurance Services, LLC
How does United Heritage Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. United Heritage Credit Union regularly tests and assesses its infor- mation security measures, systematically trains employees and adopts upgrades and enhancements as necessary to protect your information.
How does United Heritage Credit Union collect my personal information? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores
We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

 

Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you 
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.



Definitions  
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

Our affiliates may or may not include companies with a United Heritage or UHCU name: financial companies such as United Heritage Credit Union; UHCU Financial Services, LLC; UHCU Insurance Services, LLC; and Texas Mortgage Lending, LLC.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

United Heritage Credit Union only shares information with non- affiliates with your written permission.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include insurance companies.

Questions?

Call 512.435.4545, 903.597.7484 or 800.531.2328

To limit our sharing fill out and mail in the Opt Out Form